Moving to Pearl Dental Imaging – What to expect.

Moving dental software can seem like a huge daunting task. It doesn’t have to be!

Over the years the team at Pearl have moved hundreds of practice from a plethora of software system to Pearl Dental Imaging. We have worked with all “major” software suppliers to home-grown systems developed in house with a single user. We take the same care in all transfers and ensure that you  are aware what to expect and what is happening.

This guide will give you an overview of the process.

First Contact

The practice decide they are ready to move away from their current provider. This can be an incredibly difficult decision to make.

Reasons can include:

1. Existing system is not fit for requirements – It is often the case that more “established” systems become sledgehammers to crack nuts. Pearl Dental Imaging strives to ensure that all expected functionality is easy to perform, more advanced features are still there but are hidden away to reduce the learning curve until they are needed.
2. Support of existing system is not up to standards or has very long wait times – Support of our existing clients is our number one priority, our entire team work on the support line to ensure no calls are left on hold and our development team are situated in the same office as our support team meaning complex support calls can often be resolved in the first call.
3. Existing system costs are unfair or hidden – Pearl has always had a subscription based model for its pricing. We include all functionality of the Pearl Dental Imaging system within this charge. This includes our PearlPad solution which many other providers use as a hidden way to increase subscriptions. The more you use pearl the more cost effective it becomes!
4. Uncertain future of company –  Dental software has had a long and chequered history of companies being acquired and systems being discontinued. Pearl Dental Imaging is an entirely privately held Limited company, established for over 20 years Pearl has already passed through a family generation and continues to grow.

With that being said every practice will have their own reason for looking to move, if you wish to discuss it with our team to ensure Pearl is the best fit and will resolve the problems you have been having make sure to mention it to us!

A Final Word

Although not as simple as 1-2-3 the process of moving systems is something we are very familiar with. We know what a tough and stressful decision it can be and the pressure a poorly managed data transfer can put on staff. All of which can be avoided.

We have designed our workflow to have multiple points at which any gremlins that may pop up can be squashed early on in the process and all questions and queries your team may have can be addressed.

If you are excited to see what your existing dental software would look like in Pearl then get in touch to arrange an Initial Data Migration by calling 0116 275 9995 or email us at Info@bhasoftware.com.